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Insurance

The global insurance industry continues to undergo metamorphosis. Some challenges faced by the insurance providers are: decreasing customer loyalty, increasing service expectations, increasing competition, mergers & consolidations and increasing regulations. All successful insurance companies have a common trait - they invested wisely in technology and exploited the IT advances to the hilt. Further quality and cost benefits ensued when the trend to outsource to India caught on.

Much like any other industry, the IT spend in the Insurance sector is aimed at improving the customer service. The single biggest reason for the Insurance sector to resort to IT was the increased customer demand for a one-point contact, and Internet provided the perfect answer. Over the years, the amount of services outsourced to India by the Insurance sectors in the USA and the UK has
The three key areas in which we provide IT services to the Insurance sector are:

  • Consulting for IT strategy and optimization


  • System integration


  • Customer relationship management


  • Operational outsourcing
 
With our expertise and experience developed over a period of time, we offer customized offerings in the areas related to Auto, Property, Life and General Insurance. Our experts possess extensive knowledge of insurance industry needs both in business process and information technology disciplines. On the operational outsourcing front, we specialize in claim management, asset management and industry related financial analysis software.
 
 

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