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CRM

Customer Relationship Management, or CRM, has become the largest strategic requirement to face companies today. Around the globe, companies are turning to technology to develop CRM solutions that allow them to better service, understand, and react to the needs of their customers.

Our CRM solutions aim at providing a communication tool that helps create invaluable, knowledge-based relationships, by integrating and leveraging information that is collected through various marketing, sales and customer service channels. Our CRM clients have reported more agility, better profitability, and better relationships with prospects, customers and strategic partners.

Our CRM consultants are thoroughly familiar with all aspects of the clients’ business in the industries of our focus. We believe that CRM is not just a technology but also a business strategy to optimize profitability, revenue and customer satisfaction.

We offer end-to-end CRM services that include:

  • Implementation Services

    • Consulting and advisory services


    • Planning and deployment


    • Customization


    • Data Migration


    • User Training

  • Migration Services

    • Assessment Study


    • Implementation


    • Testing

  • Maintenance and Support

    • Technical support


    • Remote system maintenance
 
 

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